Please find below the rules with which our forums and chats are moderated. These are the rules that moderators should adhere to when doing their job. Of course, like several things in life, this is not final; changes will obviously be made in the future as needed.
The moderators are the people who make sure that users are following the Forum/Chat Rules. They are here to help members and to protect members and the site itself, from those few, who do not want to act as adults. Their job is not an easy one and they are not compensated for their work, so I have to thank them all for offering to help me run this site. The rules below are established in order to make their life and members lives easier.
- The moderator's role is to enforce the Forum\Chat Rules among the site members. This is an administrative task, not a law enforcement task and should be treated as such, both by the moderators and the members.
- The moderator acts as a role model for the rest of the members. The moderator's behavior has to set an example as to how other members should behave in the site.
- The moderator does not have friends and enemies, all members should be treated the same by every moderator. A moderator should not allow his/her personal feelings to influence his/her judgment about the content of this site, or the behavior of the members. These are defined by the SOG’s (Standard Operating Guidelines of USFRA) and the moderator's personal feelings have nothing to do with them.
- For forums, the moderator has the right to delete member's threads or posts if he/she thinks that these are not in accordance with the SOGs. A moderator cannot delete a thread or a post, simply because he/she does not agree with its content or the opinion of the member who submitted it.
- Typically, a thread or a post will be or deleted if it contains politically inflammatory commentary, vulgar or foul language, nudity or commentary insulting to other members of the forum, keeping in mind the international characteristics of the Internet.
- For forums, a moderator has the right to move a thread to another forum if he/she thinks that another forum location would be a more appropriate area for that thread.
- A moderator does not have the right to ban a user from the forum. This will be done only after consultation with the moderator, the member and the site’s administrator. A moderator should issue warnings to the Administrator for members' offenses.
- When a moderator participates in a discussion, he/she should do it in accordance with rules. In no case, should a moderator use his/her administrative role as a weighting factor in such a discussion. When participating in a discussion, the moderator is treated as any other member is treated and is subject to the same rules that apply to the members. He/she will be held to a higher standard, since he/she has to set the example for the members.
- Every member who has a specific and documented complaint about a moderator should directly discuss the problem with the moderator himself/herself. If the member is not satisfied with the outcome, he/she can notify the site administrator, with his/her complaint, via e-mail. It is the expectation that both members and moderators to act as responsible adults, not as children.
- Moderators should always keep in mind that this site is (and will always remain) a professional entity, where members come to educate themselves. They deserve the utmost respect, and that is what they should get. All moderator actions and sanctions should be well justified and the member against whom you are taking actions, should be aware of the reasons which necessitated your actions and/or sanctions.
Practically speaking, if:
- If a moderator faces a severe problem with a member, and he/she is not sure how to handle it, it is best to bring the problem to the site administrator for discussion.
- On a forum a moderator notices a thread which does not fit in the category it was posted: the thread is moved to the proper category.
- On a forum, a moderator has a significant problem with one member and wishes that this member be banned from the forum: he/she posts a message in the forum Crew Lounge Group explaining the reasons for which he/she wants the user banned. Other moderators provide their opinions. A decision is reached. If the member is banned a message is send to the offending member explaining the reasons he/she was banned.
- In a chat room, if a member is using offensive language, verbally harassing or bullying other members or violating the rules in the terms of agreement: the moderators may ban that member by adding them to the ban list. The moderator must then submit a report on in the Crew Lounge with a paste of the chat before the ban and the reason why it happened.
- The site administrator will then make a decision on how to proceed. The site administrator will need to decide if a warning is to be issued and the member reinstated or if more severe measures need to be taken. Only a site administrator can ban or unban a member.