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Why is the Veteran’s Administration such an absolute debacle? The VA’s recent string of failures is evidence of administrative negligence. But this political quagmire has personal consequences. Take the case of Todd Nicely, a quadrupedal amputee who attempted suicide while being ignored by VA crisis intervention. Veterans in the United States of America commit suicide at an alarming rate: 22 per day. This is due, in no small part, to the lack of available services. There’s a clear need for increased psychological counseling, and treatment–yet nothing seems to change. Quadruple amputee Todd Nicely is a prime example. He almost became one of the daily death toll. After he was ignored by the VA’s crisis hotline, Nicely shot himself. Nicely, a Marine squad leader, was on patrol in Lakari, Afghanistan. He stepped on an IED. The explosion didn’t kill him–but he lost both legs and both hands. After, he returned to the states for recovery. He’s been living in Mississippi, in a house designed to specifically for his new needs–but he’s had an obviously steep learning curve, and that can take a psychological toll on even the strongest veterans. This image above tells the story well. Nicely has been working hard to serve as a role model for wounded vets. And his message is inspirational. That doesn’t mean he doesn’t need inspiration. So what happened when he reached out to the VA? It seems he was put off. His anger was too much for the counselor who took his call to handle, and he was told to call back back when he’d calmed down. This news isn’t sitting well with any of the vets who have taken strength and inspiration from Nicely, and it has many of the rest of us worked up, too. There has to be an investigation of these allegations. As for Nicely, he’s got a new wound to cope with. Hopefully he’ll have the support he needs to do it.